Decline a Request

If an assignee wants to refuse the request, the request can be declined. After a request is declined, the request can still be viewed but no action can be taken on it.

Note: If the request form requires additional information, it should not be declined; instead, it should be reassigned.

 

decline a request

A request is declined in the following ways:

The user is required to enter a reason in the Reason for Declining box. Click Decline.

A warning explains that declining a request permanently terminates the form.

 

decline a request

 

Select Cancel or Decline.
Once a request is declined, an email notification of the decline is sent to the request creator.